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Trial, install, uninstall, legal terms, and troubleshooting — everything you need before or after installing Pulsevis.
Free trial
Pulsevis ships with a free trial you can install and use on your own Windows PC. No credit card, no time-limit clock. The trial caps volume (product count and connected devices) — upgrade to Premium at any time to lift those caps.
Sales, inventory, customers, receipts, reports and offline mode.
Up to 15 products, 1 user and 1 device. Barcode scanning, receipt customization, the Returns history page and cloud sync are Premium. Returns and exchanges at the till work on every plan.
Settings › Subscription in the app, or the pricing page.
How to install Pulsevis on Windows
Pulsevis is a Windows desktop application. The installer sets it up for your own Windows user account rather than for every user on the PC, so it does not normally ask for administrator permission. On a work or school PC where software installs are restricted, you may still need your IT administrator.
- Download the installer. On the home page or pricing page, click Download. The file
Pulse-POS-Setup-x.y.z.exedownloads from our official release server. - Run the installer. Double-click the file. Windows SmartScreen may show a "Windows protected your PC" dialog on new versions until Microsoft's reputation service catches up — click More info › Run anyway. The installer completes in under a minute.
- Open Pulsevis and finish setup. The onboarding wizard asks for your store name, currency, and owner login. You're at the counter in about two minutes.
- Updates. The app checks for a new version shortly after it opens. To download and install it, go to Settings › About — nothing is installed until you choose to.
How to uninstall Pulsevis
Uninstalling Pulsevis is a normal Windows uninstall — no special tool required.
- Back up your data first. Open Pulsevis, go to Settings › Backup, and save a backup to a USB stick or another folder. This step is optional but strongly recommended if you want to restore later.
- Close Pulsevis. Close the Pulsevis window, which quits the app, or use Task Manager if it's unresponsive.
- Open Windows "Installed apps". Start › Settings › Apps › Installed apps. On older versions of Windows, Control Panel › Programs › Uninstall a program.
- Uninstall. Find Pulsevis POS in the list, click the … menu › Uninstall, and confirm. The uninstaller removes the application and its shortcuts.
- Optional — remove all data. The uninstaller keeps your database and license token so you can reinstall later without losing anything. If you want a clean slate, delete the folder
%APPDATA%\pulse-posafter the uninstaller finishes. On a domain-joined PC, ask your admin — this folder is per-user. - Cancel your subscription (if any). If you were on Premium, cancel the recurring subscription from inside the app (Settings › Subscription) or via the receipt email link so you're not billed again. See our refund policy.
Common topics
Short answers to the questions we hear most often.
Installation
- ›Download the latest installer from the Download page
- ›Run the .exe file — it installs for your Windows user account
- ›Pulsevis installs in under a minute
- ›Check for and install updates from Settings > About
Getting Started
- ›Enter your store details (name, currency, tax rate)
- ›Add your first products manually or import via CSV
- ›On Premium, connect a USB barcode scanner in keyboard mode for fast checkout
- ›Set up a thermal printer for receipts (optional)
Multi-User Setup
- ›Go to Settings > Team to add staff accounts
- ›Assign roles: Owner, Manager, or Cashier
- ›Each user logs in with their own PIN or password
- ›Activity logs track who did what and when
Cloud Sync
- ›Sync starts automatically on Premium — there is nothing to switch on
- ›Data syncs automatically in the background while online
- ›Works offline — changes sync when connection returns
- ›Conflict resolution handles simultaneous edits
Billing & Subscription
- ›Manage your subscription in Settings > Subscription
- ›Upgrade, downgrade, or cancel anytime
- ›Payments processed securely through Paddle
- ›14-day money-back guarantee on all plans
Troubleshooting
- ›App won't start? Try running as Administrator
- ›Printer not detected? Check USB connection and driver
- ›Scanner not working? Ensure it's in keyboard-emulation mode and sends Enter after each scan
- ›Sync issues? Check your internet connection — sync retries on its own once you are back online
Still need help?
Our support team is here to help. Reach out and we'll get back to you as soon as possible.
Email Supportsupport@pulsevis.com — We answer within hours